Logitex Driver — Privacy Policy

Who uses the app

• Company drivers sign in with a login their carrier (a Logitex TMS customer) created. For these drivers the carrier decides what data is collected for work, and Logitex processes it on the carrier’s behalf.
• Job seekers create their own account to build a driver profile and find work through the marketplace. For these accounts Logitex is responsible for the data until the driver shares it with a carrier.

What we collect

• Account details: name, username, email address, password (stored only as a one-way hash).
• Driver profile (job seekers, optional): date of birth, address, phone, CDL number, state, class and endorsements, medical card dates, driving experience, employment history, accidents and violations, job preferences, emergency contact, and — if you enter them — Social Security number, bank account details and work authorization.
• Documents and photos you upload (for example CDL, medical card, BOL, POD, receipts, accident photos). Documents are read automatically to fill in fields such as expiry dates.
• Location: your device’s location at the moment you update a stop, report an accident, set availability or send a document. The app does not track location in the background.
• Work data from your carrier: loads, stops, messages from dispatch and pay statements.
• Device data: an install identifier generated by the app, the app version and platform, used to keep you signed in and to secure your account.

How we use it

To run the app for you and your carrier: show loads and pay, record stop updates and documents, send notifications, verify your email, reset your password, prevent duplicate or fraudulent accounts (your CDL number is checked against a one-way fingerprint), and — for job seekers — show your profile summary to carriers and let you apply to jobs.

Who sees it

• Your carrier sees the work data, documents and location updates you send while you drive for it.
• Carriers browsing the marketplace see only a summary when you turn on “Open to work”: CDL class and endorsements, document status (valid, expiring, missing), experience and preferences. They do not see your contact details or files.
• A carrier you apply to or accept an invite from receives your profile and documents. Your Social Security number, bank details and work authorization stay hidden from that carrier until it confirms your hire. If it does not hire you, its copy of those details is deleted when it rejects the application, when you withdraw, or after 30 days.
• Service providers that host and operate the service for us (cloud hosting, email delivery, document reading), under contract and only for that purpose.

We do not sell your data and do not use it for advertising.

Security

Data is encrypted in transit. Sensitive fields such as Social Security number and bank details are encrypted at rest.

Retention and deletion

Job-seeker accounts are kept until you delete them. To delete your account and profile, email onboarding@logitex.us from the address on the account, and we will delete it within 30 days (step-by-step instructions). Records your carrier keeps for legal reasons (for example driver qualification files required by FMCSA) are kept by that carrier under its own policy.

Children

The app is for adults who hold or are seeking a commercial driver’s license. It is not intended for anyone under 18.

Changes and contact

We will update this page when the app changes how it handles data. Questions: onboarding@logitex.us.