Delete your Logitex Driver account
Logitex Driver is the driver app for carriers that use Logitex TMS, published by Logitex. This page explains how to delete your account and what happens to your data.
How to request deletion
- Send an email to onboarding@logitex.us from the email address on your account.
- Use the subject “Delete my Logitex Driver account” and include your app username.
- We reply to confirm the request. If the email did not come from the address on the account, we ask you to confirm it is yours.
- Your account is deleted within 30 days of the confirmed request, and we email you when it is done.
If you drive for a carrier and signed in with a login from your office, you can also ask your carrier to remove your app access.
What is deleted
- Your app login: username, password and email address.
- Your driver profile: contact details, date of birth, licence details, experience, employment history, job preferences and emergency contact.
- Sensitive details you entered: Social Security number, bank account and work authorization.
- Documents and photos you uploaded to your profile.
- Your “Open to work” status, job applications and invites. Carriers can no longer find you in the marketplace.
- Your devices and notification settings.
What is kept, and for how long
- Records held by a carrier you drove for — loads, stop updates, pay statements, accident reports and driver qualification documents. US law (FMCSA) requires carriers to keep these, generally for three years after employment ends. Each carrier keeps them under its own policy.
- Server backups are deleted automatically within 40 days.
Questions
Email onboarding@logitex.us. Read the full privacy policy.